Refund and Returns Policy
Our Guarantee
We want you to be completely satisfied with your purchase. If for any reason you are not happy with your tool, we offer a 30-day money-back guarantee. No questions asked.
Return Eligibility
- Returns must be initiated within 30 days of delivery.
- Items must be in original condition with all accessories and packaging.
- Proof of purchase is required.
How To Return An Item
- Email [email protected] with your order number and the reason for return.
- We will reply within 24 hours with return instructions.
- Package the item securely in its original packaging.
- Ship the item back using the provided return address.
Refund Process
- Refunds are processed within 5 business days after we receive and inspect the returned item.
- Refunds are issued to the original payment method.
- You will receive email confirmation once the refund has been processed.
Return Shipping Costs
- Defective or damaged items: We cover return shipping. A prepaid return label will be provided.
- Change of mind: The buyer is responsible for return shipping.
Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery at [email protected]. Include photos of the damage or incorrect item, and we will make it right — either with a replacement or a full refund.
Questions?
Contact us at [email protected]. We typically respond within 24 hours.