Privacy Policy

Last updated: August 22, 2026

Introduction

SUNMINIX ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and share information when you visit our website at sunminix.com (the "Site") or purchase products from us.

Information We Collect

Personal Information You Provide

• Order Information: When you make a purchase, we collect your name, billing address, shipping address, email address, phone number, and payment information (processed securely through PayPal).
• Account Information: If you create an account, we store your name and email address.
• Communications: If you contact us by email or through our live chat (powered by Tidio), we retain the content of your message and your contact details.

Information Collected Automatically

• Device & Usage Data: We automatically collect your IP address, browser type, operating system, referring URLs, and pages viewed on our Site.
• Cookies & Tracking Technologies: We use cookies and similar technologies to improve your experience. You can control cookie settings through your browser preferences.

How We Use Your Information

• Process and fulfill your orders, including payment processing and shipping.
• Send order confirmations, shipping updates, and customer service responses.
• Send marketing emails about new products or promotions (only if you opt in; you can unsubscribe at any time).
• Improve our Site, products, and services based on usage data.
• Comply with legal obligations and protect our rights.

Third-Party Services

We share your information with trusted third parties to operate our business:

• PayPal: Payment processing. PayPal handles your payment data in accordance with their privacy policy.
• Shipping Carriers: We share your shipping address with carriers (e.g., USPS, UPS) to deliver your order.
• Klaviyo: Email marketing platform. Used only if you opt in to receive marketing communications.
• Tidio: Live chat support on our Site.

We do not sell your personal information to third parties.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Order records are kept for tax and accounting purposes as required.

Your Rights

California Residents (CCPA)

If you are a California resident, you have the right to:

• Request disclosure of the categories and specific pieces of personal information we have collected.
• Request deletion of your personal information (subject to certain exceptions).
• Opt out of the sale of personal information (we do not sell personal information).
• Not be discriminated against for exercising your privacy rights.

To exercise these rights, email us at [email protected].

Other US States

Residents of other US states with comprehensive privacy laws (e.g., Virginia, Colorado, Connecticut) have similar rights to access, correct, and delete personal data. Contact us to exercise these rights.

Children's Privacy

Our Site is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will delete it promptly.

Security

We use industry-standard security measures, including SSL/TLS encryption, to protect your data. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this page periodically.

Contact Us

If you have questions about this Privacy Policy or your personal information, email us at [email protected].